Office of Workers' Compensation Programs (OWCP)

 

 

Division of Longshore and Harbor Workers' Compensation (DLHWC)

 

 

Background

The Department of Labor, Office of Workers' Compensation Programs (OWCP), Division of Longshore and Harbor Workers' Compensation (DLHWC), is responsible for the administration of workers' compensation claims arising under the Longshore and Harbor Workers' Compensation Act and its extensions, including the Defense Base Act (DBA). The DBA provides compensation and medical benefits to civilian workers injured while working overseas under a contract with the U.S. government, and death benefits to survivors in the event of the worker's death. See the Defense Base Act Page for more information about the DBA. Private insurance carriers provide coverage to U.S. government contractors for their liability under the DBA. The injuries and deaths reported to the DLHWC under the Defense Base Act rose from 366 in 2002 to over 13,000 in 2009. See the DBA Case Summary Reports Page for more information.

Performance Initiative and Results

In FY 2010, the DLHWC adopted as its performance goal under the Government Performance Results Act (GPRA) improving program effectiveness by facilitating prompt delivery of benefits to injured workers and their families. See the Longshore Program Performance Page for more information about the program's GPRA goals and results.

To further this goal, we are sharing data on the timeliness of First Reports of Injury and First Payments of Compensation under the Defense Base Act. The First Report data, aggregated by insurance carrier, shows the percent of reports received in the DLHWC District Offices within 30, 60, and 90 days of the date of the injury or death, or the date of the employer's knowledge of the injury and the onset of disability, whichever is later. Similarly, the First Payment data, aggregated by insurance carrier, shows the percent of first payments issued within 30, 60, and 90 days after the worker becomes disabled for work or after the worker's death.

The following tables show the timeliness of DBA First Reports of Injury and First Payment of Compensation for FY2009, FY2010, FY2011, FY2012, FY2013, FY2014, FY2015, FY2016, FY2017, FY2018, FY2019 and FY2020. Only carriers with 100 or more reported cases in the full FY reporting period are shown.1

FY2020 First Quarter Performance Results Timeliness of DBA First Reports of Injury

Carrier

% of Cases Reported in 20 days or less

% of Cases Reported in 60 days or less

% of Cases Reported in 90 days or less

ACE

94%

99%

100%

AIG

82%

91%

92%

AWAC

95%

99%

100%

CNA

89%

95%

95%

STARR INDEMNITY

87%

96%

97%
FY2020 First Quarter Performance Results Timeliness of DBA First Payments

Carrier

% of First Payments Issued in 28 days or less

% of First Payments Issued in 60 days or less

% of First Payments Issued in 90 days or less

ACE

79%

89%

93%

AIG

56%

76%

83%

AWAC

79%

89%

94%

CNA

79%

89%

93%

STARR INDEMNITY

74%

87%

94%
FY2019 Final Performance Results Timeliness of DBA First Reports of Injury

Carrier

% of Cases Reported in 30 days or less

% of Cases Reported in 60 days or less

% of Cases Reported in 90 days or less

ACE

93%

96%

98%

AIG

92%

94%

96%

AWAC

98%

99%

99%

CNA

95%

96%

97%

STARR INDEMNITY

93%

97%

98%
FY2019 Final Performance Results Timeliness of DBA First Payments

Carrier

% of First Payments Issued in 30 days or less

% of First Payments Issued in 60 days or less

% of First Payments Issued in 90 days or less

ACE

78%

88%

88%

AIG

68%

80%

85%

AWAC

70%

83%

91%

CNA

50%

60%

70%

STARR INDEMNITY

67%

83%

90%
FY2018 Final Performance Results Timeliness of DBA First Reports of Injury

Carrier

% of Cases Reported in 30 days or less

% of Cases Reported in 60 days or less

% of Cases Reported in 90 days or less

ACE

100%

100%

100%

AIG

92%

95%

96%

AWAC

96%

98%

98%

CNA

94%

97%

97%

STARR INDEMNITY

95%

97%

98%

 

FY2018 Final Performance Results Timeliness of DBA First Payments

Carrier

% of First Payments Issued in 30 days or less

% of First Payments Issued in 60 days or less

% of First Payments Issued in 90 days or less

ACE

87%

97%

97%

AIG

75%

87%

92%

AWAC

77%

91%

95%

CNA

94%

94%

100%

STARR INDEMNITY

76%

91%

95%

 

FY2017 Final Performance Results Timeliness of DBA First Reports of Injury

Carrier

% of Cases Reported in 30 days or less

% of Cases Reported in 60 days or less

% of Cases Reported in 90 days or less

ACE

89%

92%

92%

AIG

93%

96%

97%

AWAC

96%

98%

99%

CNA

92%

96%

97%

STARR INDEMNITY

94%

97%

98%

 

FY2017 Final Performance Results Timeliness of DBA First Payments

Carrier

% of First Payments Issued in 30 days or less

% of First Payments Issued in 60 days or less

% of First Payments Issued in 90 days or less

ACE

88%

93%

93%

AIG

70%

85%

90%

AWAC

71%

85%

88%

CNA

71%

88%

91%

STARR INDEMNITY

73%

91%

94%

 

FY2016 Final Performance Results Timeliness of DBA First Reports of Injury

Carrier

% of Cases Reported in 30 days or less

% of Cases Reported in 60 days or less

% of Cases Reported in 90 days or less

ACE

91%

95%

96%

AIG

92%

95%

97%

AWAC

96%

98%

98%

CNA

86%

90%

93%

STARR INDEMNITY

87%

89%

90%

ZURICH

83%

83%

83%

 

FY2016 Final Performance Results Timeliness of DBA First Payments

Carrier

% of First Payments Issued in 30 days or less

% of First Payments Issued in 60 days or less

% of First Payments Issued in 90 days or less

ACE

75%

89%

89%

AIG

67%

81%

85%

AWAC

61%

81%

87%

CNA

80%

87%

89%

STARR INDEMNITY

89%

95%

96%

ZURICH

59%

63%

67%

 

FY2015 Final Performance Results Timeliness of DBA First Reports of Injury

Carrier

% of Cases Reported in 30 days or less

% of Cases Reported in 60 days or less

% of Cases Reported in 90 days or less

ACE

96%

98%

100%

AIG

89%

94%

96%

AWAC

93%

97%

99%

CNA

86%

92%

93%

STARR INDEMNITY

93%

96%

96%

ZURICH

93%

95%

95%

 

FY2015 Final Performance Results Timeliness of DBA First Payments

Carrier

% of First Payments Issued in 30 days or less

% of First Payments Issued in 60 days or less

% of First Payments Issued in 90 days or less

ACE

59%

74%

77%

AIG

58%

75%

83%

AWAC

61%

79%

87%

CNA

73%

82%

86%

STARR INDEMNITY

94%

97%

99%

ZURICH

79%

88%

91%

 

FY2014 Final Performance Results Timeliness of DBA First Reports of Injury

Carrier

% of Cases Reported in 30 days or less

% of Cases Reported in 60 days or less

% of Cases Reported in 90 days or less

ACE

90%

94%

95%

AIG

88%

92%

93%

AWAC

92%

95%

96%

CNA

87%

92%

93%

STARR INDEMNITY

93%

99%

99%

ZURICH

86%

91%

93%

 

FY2014 Final Performance Results Timeliness of DBA First Payments

Carrier

% of First Payments Issued in 30 days or less

% of First Payments Issued in 60 days or less

% of First Payments Issued in 90 days or lesss

ACE

53%

81%

90%

AIG

53%

72%

79%

AWAC

64%

83%

90%

CNA

71%

83%

88%

ZURICH

72%

84%

88%

 

FY2013 Final Performance Results Timeliness of DBA First Reports of Injury

Carrier

% of Cases Reported in 30 days or less

% of Cases Reported in 60 days or less

% of Cases Reported in 90 days or less

ACE

84%

91%

94%

AIG

84%

91%

93%

AWAC

90%

96%

99%

CNA

87%

92%

94%

ZURICH

78%

86%

90%

 

FY2013 Final Performance Results Timeliness of DBA First Payments

Carrier

% of Cases1st Payment in 30 days or less

% of First Payments Issued in 60 days or less

% of First Payments Issued in 90 days or lesss

ACE

64%

80%

86%

AIG

57%

74%

82%

AWAC

68%

80%

89%

CNA

75%

83%

88%

ZURICH

68%

81%

86%

 

FY2012 Final Performance Results Timeliness of DBA First Reports of Injury

Carrier

% of Cases Reported in 30 days or less

% of Cases Reported in 60 days or less

% of Cases Reported in 90 days or less

ACE

85%

90%

93%

AIG

83%

90%

94%

AWAC

94%

96%

98%

CNA

85%

90%

93%

ZURICH

83%

90%

92%

 

FY2012 Final Performance Results Timeliness of DBA First Payments

Carrier

% of First Payments Issued in 30 days or less

% of First Payments Issued in 60 days or less

% of First Payments Issued in 90 days or lesss

ACE

60%

72%

79%

AWAC

57%

76%

85%

AIG

57%

77%

83%

CNA

72%

83%

88%

ZURICH

61%

74%

82%

 

FY2011 Final Performance Results Timeliness of DBA First Reports of Injury

Carrier

% of Cases Reported in 30 days or less

% of Cases Reported in 60 days or less

% of Cases Reported in 90 days or less

ACE

76%

84%

88%

AIG

84%

90%

92%

AWAC

86%

90%

92%

CNA

81%

87%

90%

ZURICH

62%

70%

74%

 

FY2011 Final Performance Results Timeliness of DBA First Payments

Carrier

% of First Payments Issued in 30 days or less

% of First Payments Issued in 60 days or less

% of Cases1st Payment in 90 days or less

ACE

63%

79%

86%

AIG

54%

69%

76%

CNA

63%

78%

84%

ZURICH

44%

65%

75%

 

FY2010 Final Performance Results Timeliness of DBA First Reports of Injury

Carrier

% of Cases Reported in 30 days or less

% of Cases Reported in 60 days or less

% of Cases Reported in 90 days or less

ACE

69%

84%

88%

AIG

85%

91%

94%

CNA

69%

78%

83%

ZURICH

51%

55%

59%

 

FY2010 Final Performance Results Timeliness of DBA First Payments

Carrier

% of First Payments Issued in 30 days or less

% of First Payments Issued in 60 days or less

% of First Payments Issued in 90 days or lesss

ACE

63%

79%

83%

AIG

50%

67%

75%

CNA

63%

73%

80%

ZURICH

43%

63%

75%

 

FY2009 Final Performance Results Timeliness of DBA First Reports of Injury

Carrier

% of Cases Reported in 30 days or less

% of Cases Reported in 60 days or less

% of Cases Reported in 90 days or less

ACE

73%

82%

85%

AIG

53%

75%

81%

CNA

48%

64%

70%

ZURICH

87%

95%

99%

 

FY2009 Final Performance Results Timeliness of DBA First Payments

Carrier

% of First Payments Issued in 30 days or less

% of First Payments Issued in 60 days or less

% of First Payments Issued in 90 days or lesss

ACE

57%

74%

81%

AIG

36%

59%

70%

CNA

49%

64%

72%

ZURICH

58%

83%

88%

 

__________________________

1 Disclaimer: The data is captured from reports of employers, or insurance carriers and third party administrators on behalf of employers, filed with the DLHWC District Offices in compliance with the law and the implementing regulations. Such data may include inadvertent data entry errors or erroneous information reported to the DLHWC. This Industry Report Card is offered as general information to the public.